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FedEx Global Brand Management Director Monica Skipper shares a cost-effective way to build a bigger brand for your small business.
Learn moreEven if you don't believe that New Year’s resolutions work, having goals for 2012 might help you achieve them. Goals and resolutions are essentially the same thing. You want to get a fresh start on a new year, so set some goals and call them resolutions.
I make resolutions in both my personal and professional life. And, I make them achievable so that I can feel good about reaching them at the end of the year. (I don't try to grow 2,000 percent in 12 months!)
I can’t expect goals to happen magically so I include action items to help me reach my goals. Here are some resolutions you can tailor to fit your own business goals, with suggested action items to help you achieve them.
1. Increase sales in 2012 by X percent
When you make resolutions, set concrete goals. If you simply say you want to increase sales, even a $5 increase over the year would qualify you as having achieved the goal. But you really want to increase sales, right? Set a number that’s feasible. Look at the last few years of sales and aim for just a bit more growth (The economy will likely allow for a little extra reach in your numbers this year).
Sample action items:
2. Market my business better through social media and content
I suspect this should be on many business’ list this year. If you’ve seen a little success with social media and content marketing, it’s time to step it up.
Sample action items:
3. Become known as the expert in my field
If you work on personal branding, people have to know your name for it to be successful. The more places you appear, the more people get to know you through your knowledge. Dedicate 2012 to becoming the expert in your industry.
Sample action items:
4. Be more productive
You can tailor this one completely. Last year, I resolved to move to Google Docs. I did, and that has meant exponential productivity for me. Look at tools that help you share documents, monitor time spent on social sites and in general, operate more efficiently. Pick a few and resolve to fully implement them in 2012.
Sample action items:
5. Delegate X percent of my work
If you’re like me, you have trouble delegating. Sometimes it just seems easier to do it yourself, right? I recently offloaded a large project onto the shoulders of a very competent employee. It has made a huge difference. If you’re bogged down in tasks rather than working on the bigger picture for your business, you’ll never achieve growth.
Sample action items:
I encourage you to keep your list of resolutions handy so you can look at them throughout the year. And as soon as you create your list of action items, assign them to yourself or an employee. Put them on your calendar so you actually remember to do them. Happy New Year!
Practical information, though maybe a bit old school. Measuring tasks do not go far enough. How do these tasks fit the bigger picture? If moving to Google Docs meant exponential productivity, then what is the dollar value of "exponential productivity"? Did the 100% staff move to Google Docs reach this projected savings? What happened with the extra time? "Increase marketing budget in social media by X." Why and define social media? What customer metric moves with a larger marketing investment or maybe ROI?My point: connect tasks to the bigger picture (mission and strategic plan objectives), then reassess at the end of the year. The results, positive or negative, test the truth of the models and moves the organization along a long-term plan for continuous improvement.Thank you for writing the article and encouraging the discussion. Too many business executives believe any activity is good as long as it is measured.
Hi Eric. Thanks for replying. This is certainly just a place for businesses to start; it's up to them to quantify and define their goals. And I agree that they should be tied to the bigger picture!Susan
Nice article. It's also good to have employees outline their goals. As company leaders, finding incentives to have employees reach their goals is important. If you set the bar high enough where goals are met, then the company benefits. Just don't forget to share the benefit.I saw an interesting news report on TV recently where the employer offered huge bonuses to employees who reach 5 year employment milestones. His view was that longevity of the employee and not having to train new employees makes more money and saves money for the company. New thinking for a new year!
Michael--I like the idea of employees making their own goals too! When managers make them for employees, they tend to fall short. But by holding yourself to your own standards, you can do better!Susan
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Jill Koenig 4 months ago
For each Goal I would also add your personal and deeply compelling reasons for why each goal is a MUST. When you can clearly see the benefits achieving the goal will have in your life, it helps you stay motivated towards achieving them. Your "WHY" is what transforms a goal from a should to a must. We don't always do what we 'should' do, but we always do what we 'must'I also urge my clients to translate your action plan into your calendar as soon as you set your goal. Carve out the space in your day to day life to advance it.Live Your Dreams,Jill KoenigAuthor and America's Top Goals Coachhttp://www.goalguru.com