Skip to main content
Search US website

Cash-Flow Management: An OPEN Forum Guide

6 Comments

Cash-Flow Management: An OPEN Forum Guide

August 18, 2011

Related Topics:

OPEN Forum Message

Watch MSNBC's Your Business

If you missed this week's show or want to catch up on past episodes, you can find the videos on OPEN Forum.

View videos

It’s no revelation that when it comes to small business, cash is key. In uncertain times, wise cash-flow management is critical for keeping a clean credit record and positioning your business for growth. Our OPEN Forum experts explain how to take control of managing your cash flow.

Crack the books

It may sound obvious, but organizing and reviewing your financial statements is the first step towards mastering your cash balance. Once you have the numbers in order, the next step is to develop a rigorous forecast to ensure that cash outflows never exceed the incoming flow. Begin by itemizing your fixed costs and then look for patterns in your income and expense calendars. If you run into any doubt about your psychic abilities, tune into this advice from the experts.

Get paid

Make sure that you have an efficient billing and collections system in place to capture all incoming cash. “Any business model that makes it more convenient, or provides more options for your customers to pay you, will help your cash flow,” Ken Kaufman advises. You may want to set up “check lists and automatic calendar reminders to keep track of payments that are due,” Judith Aquino suggests, and don’t be afraid to “bill promptly, follow up on overdue invoices, and quickly collect on overdue accounts.” You can also protect the long-term solvency of your business by diversifying your contracts, including recurring agreements that create predictable income, vetting potential clients and offering incentives for early payments.

Get with the times

It’s true, Tim Berry says, planning a year out is advisable—but don’t expect to be accurate. “You do the financial forecasts so you can set expectations and link spending to sales, but that’s just the start. Review your results every month. Compare actual results to what you had planned. And make corrections.” Similarly, don’t let your forecast roll over blindly, even when your template seems polished. In a volatile market, it’s important to stay ahead of consumer trends and make adjustments according to the economy.

Get help

Effective financial management relies on different qualifications and skills. “In a new business, it is not uncommon for the owner to take on all of these duties, but eventually you’ll need to start delegating,” JoAnne Berg says. Is there a gap in your fiscal expertise? Try to clarify the roles you’ll need to fill as your business grows, and consider hiring a bookkeeper, an accountant or a Chief Financial Operator.

Get a loan...if necessary

According to the American Express OPEN Small Business Monitor, “The greatest concern for one-in-five business owners (23 percent) is the ability to pay bills on time.” Late payments due to a shortage of cash can damage your business relationships, your credit, and in the worst-cases, lead to bankruptcy. “Unfortunately, making a profit doesn’t mean you have cash in the bank,” Tim Berry explains. “If you’re a business that paid two months ago for what you sell today, and is going to get paid for that three months from now, then cash flow is both critical and unintuitive.” Arm yourself against an unexpected burn by keeping cash reserves and planning ahead for a loan.

What do you think?

Member avatar

Join the conversation ( 6 )

  • Wayne Spivak 1 months ago

    Wayne Spivak

    What I believe you left off is invest in your business. Invest in an accounting/ERP/CRM system that allows you to collect and analyze data and trends. This helps to create a budget.Under "Getting Paid", not only will investment in proper systems from a technological perspective help, but investing in best practices will increase collection and decrease the periods, leading to more cash flow.The crux of this entire article centers around "get help". As a business owner you wouldn't expect and can't expect to be an expert in every facet of your business. This is why you hire attorneys, CPA firms, insurance professionals and the list goes on. But monitoring your cash flow is a daily/weekly/monthly issue. It requires you for FOrcast and thing FOward. This is where a cFO comes into their own.Your cPA firm while extremely important to many aspects of the daily business life deals normally with events in the PAst. They normally come in several times a year and look at PAst financial performance. This is essential, but not only do you need PAst analysis, you need FOward strategic thinking as well; and this is your cFO.Read this NY Times article: When Should a Small Business Hire a Finance Chief? From the NY Times: http://nyti.ms/ulEU62Wayne SpivakSBA * Consulting, LTDSBAConsulting.comTwitter: @SBAConsult

  • Sandor ( Sandy ) Lenner,CPA 9 months ago

    Sandor ( Sandy ) Lenner,CPA

    Its also important to have a process by which you, the small business owner,reviews your monthly financial statements on the accrual basis. Its also important to obtain and review your statement of cash flows.This statement can show your sources and uses of cash on one summary page.Most accounting software programs can easily provide the statement of cash flows, merely by clicking the applicable report option. I also suggest that if you have any questions that you ask your accountant to explain the inner workings of the statement of cash flows. Sandor Lenner,CPAwww.SL-CPA.net

  • Sandor ( Sandy ) Lenner,CPA 9 months ago

    Sandor ( Sandy ) Lenner,CPA

    Its also important to have a process by which you, the small business owner,reviews your monthly financial statements on the accrual basis. Its also important to obtain and review your statement of cash flows.This statement can show your sources and uses of cash on one summary page.Most accounting software programs can easily provide the statement of cash flows, merely by clicking the applicable report option. I also suggest that if you have any questions that you ask your accountant/CPA to explain the inner workings of the statement of cash flows. Sandor Lenner,CPAwww.SL-CPA.net

  • John Krech 9 months ago

    John Krech

    Getting inventory levels right is a great way to improve cash flow. The bottom 30% performing businesses have nine times more inventory than their top 20% peers. Getting inventory right does not have to be difficult - there are new BI apps that automate the task.

Crash Courses

Earn 4 IQ Points

Managing Your Cash Flow

Q: The main reason your company needs a cash flow projection is to ensure that:

Learn the Answer

Javascript is currently disabled. Please enable javascript for the optimal OPEN Forum experience.

All users of our online services subject to Privacy Statement and agree to be bound by Terms of Service. Please read.

© 2012 American Express Company. All rights reserved.