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OPEN Forum Launches An Android App—Should You?

5 Comments

June 7, 2011

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Last fall when we launched the OPEN Forum iPhone App, I shared some thoughts on how to determine if mobile marketing is right for your business. Given the growth of the always-connected lifestyle, it’s a question you probably ask yourself often. Then, when Android surpassed the iPhone last year, the question became: if developing, which platform should you choose?

As we’ve recently launched the OPEN Forum App for Android™, I can offer some additional thoughts on that topic. First, there’s the question of whether you need to choose or develop apps for both. We chose the iPhone app first because (at the time) we saw the largest percentage of our visitors coming to OPEN Forum via mobile devices using iPhones. Of course, with the rapid growth of the Android market, we’ve seen a rise in the number of visits from Android users. We had always planned to develop for both, but prioritized development according to our visitors. By focusing on one first, we were able to test and learn.

While Android has surpassed iPhone, that doesn’t mean that it’s what more of your customers use.  According to the Feb. 2011 Top Mobile Internet Trends report by Mary Meeker and Matt Murphy, iPhone app downloads still outpace Android, 17 million to 11 million.

Other things to consider include:

  • Limitations of a proprietary operating system. Compared to the iPhone’s OS, the Android offers greater flexibility—including allowing users to integrate sharing capabilities—without the developers having to build them into the apps themselves (although that is changing, per the recent Apple announcement).
  • Control over design. You get less with iPhone, but then again, they’re known for great design.
  • Time to market. Some people may complain that the review process for Apple is more time-intensive than it should be, but as an iPhone user myself, I can appreciate the quality of the app marketplace. You know what you’re getting has been vetted.
  • Marketability. The iTunes App Store makes it fairly easy to find apps (but I welcome arguments from Android users).

The last point I’d make is that with any technology you should consider where you think things are going in the future. Building and maintaining a platform is resource intensive, so betting on the future success of your platform is important. While I don’t think too many people would bet against Apple, I wouldn’t bet against Android either. I was out at the Google developer conference last month and it was truly amazing. It was a sold out event with over five thousand developers in attendance to hear what Google is releasing in Android and other products. I was in awe of the new developments, but even more so with the energy and enthusiasm of the developer community. I have no doubt Android is only getting started.

What’s your take? Apple, Android...or maybe we should be talking about Microsoft, Blackberry or others? Add your thoughts below or send me an e-mail at scott@openforum.com. And, if you’re an Android user, check out the OPEN Forum App for Android™, and let me know what you think.

What do you think?

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Join the conversation ( 5 )

  • JASON SHERRILL 11 months ago

    JASON SHERRILL

    I guess this site doesn't like long links like in my previous post, so here is the shortened link for the free mobile app versus mobile website guide http://goo.gl/hpoQO

  • JASON SHERRILL 11 months ago

    JASON SHERRILL

    One option you didn't mention in your post was to develop a mobile-optimized website rather than a mobile app. While there are some features that may make an app the only choice, for many small businesses a mobile-optimized website is a more affordable option to get started in the mobile space.We just released a guide for bankers to help understand the differences between a mobile-optimized website and a mobile app, but the information is applicable to any small business owner.You can download it for free from our blog at http://www.inetsolution.com/turnleft/post/free-guide-for-Bankers-help-understanding-Mobile-Apps-and-Mobile-Optimized-Websites.aspxJason Sherrillhttp://www.inetsolution.com

  • Scott Roen 11 months ago

    Scott Roen

    Thanks for the posts, good idea on the QR code, will definitely look to do that in the future. Alex, we definitely have seen some of the benefits you mention about Android already. Any other thoughts?

  • ALEX HEIPHETZ 11 months ago

    ALEX HEIPHETZ

    Time to market (or time-to-use, in case you develop apps in-house) is definitely an issue with Apple, since you can distribute applications only through App Store and going through Apple is a lengthy process. (In order to install application on iPod or iPad without App Store, you need to "jail-break" your device and this would be unacceptable to a vast majority of business users.) This becomes increasingly cumbersome, if you need to modify application depending on the seasonality and other factors. Android gives business user MUCH more latitude in how you want to distribute your application and, therefore, how often you can "tweak" it to get everybody -- users, customers and management -- happy. Not to mention that the cost of developing, maintenance and support of custom apps on android are significantly less than those on Apple products. Alex Heiphetzwww.cloudnote.net

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