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FedEx Global Brand Management Director Monica Skipper shares a cost-effective way to build a bigger brand for your small business.
Learn moreDo you fear forecasting your sales? Do you avoid forecasting, maybe because you fear it, maybe because you don’t think you’re qualified, maybe because your forecast is always off? You’re not alone. But what I’ve found, in about 30 years of running my own business, is that one thing harder than sales forecasting is running a business without it.
Let’s talk about why. Why bother? You’re not taking a class, you don’t have to show anybody a business plan, so why should you take the trouble?
It’s common knowledge that the big companies run on sales forecasts. They have planning departments, econometric models, customer polls, sales pipelines, quotas, and commitments. The publicly traded companies have to forecast for stock analysts, and when they miss their projections, their stock prices suffer.
But what about small business, the entrepreneurs? We don’t worry about stock prices, and maybe we don’t worry about sales quotas either. Does not having to show anybody a business plan mean you don’t bother to forecast your sales? No, it doesn’t mean that. I sure hope not, in the front lines of it
The sales forecast is to management what the steering wheel is to driving. Take a second to think about how many elements of your business hang on your sales like clothes hang on a clothes line:
Does that remind you of steering? Are you managing without a steering wheel?
But is your sales forecast is good enough? With sales forecasting, you’re never going to know while you’re doing it whether it’s accurate or not. That obviously comes later. And you set out with the mindset that it’s not about accurately predicting the future, but rather about laying out assumptions and educated guesses so that when they’re wrong—and they always are—you can easily tell how wrong, and in what direction. And that leads to thinking about what to do about them.
To check a sales forecast as you do it, ask yourself whether or not you can track your forecast and compare it to actual results. Don’t forecast in categories you don’t track in your sales accounting and reporting. Make sure the factors you use to build a forecast—units and unit prices, for example, or page views, conversion rates, sales pipeline factors—are factors you track as part of your normal management.
The entire sales forecasting process is intended to generate better business results from better business decisions. So what really matters is whether or not your sales forecast is set up right and broken into factors you’ll be able to track and will lead you to better management decisions.
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