American Express OPEN Forum

CREDO is a Cisco, EXTENSION partner providing solutions that bring an integrated solution of Electronic Health Records (EHR or EMR) with a Secure Network Foundation from Cisco Systems including their Voice over IP (VoIP) telephone system integrated with the EHR System. This solution may provide Doctors and Clinics with a solution enabling them to get Federal Stimulus money based upon the Government HITECH act www.recovery.gov.

EXTENSION® Digital Physicians Office (DPO) –

Our small medical practice offering that enhances Cisco Unified Communications and Allscripts MyWay EMR application

Features –

EXTENSION® – a workflow tool used to automate processes, send notifications and reduce delays in communication and errors throughout the clinical operation. Serves as the bridge between Allscripts MyWay and Cisco UC.

Allscripts MyWay
Practice Management
Claims Management
Electronic Medical Record

Cisco Business Smart Communication System – network of UC, providing voice communications, voicemail, data communications, automated attendant, video, security and wireless capabilities while integrating with existing desktop applications.

Key Functions –

Allscripts MyWay appointment look-up
Allows physicians to log onto a Cisco IP Phone and request to view his/her schedule and coinciding patient chart information

Allscripts MyWay appointment reminder
EXTENSION® sends automated patient appointment reminders prior to scheduled appointment dates

Allscripts MyWay chart look-up
Allows physician to log onto Cisco IP Phone and request to view a patient’s chart via the IP Phone screen

Allscripts MyWay chart pop-up
As a patient calls into the practice, CallerID recognizes the number; EXTENSION® then pushes the patient’s demographic information to the screen of the IP Phone even before the call is answered.

Key Functions continued –

Allscripts MyWay demographic look-up
Allows a physician or staff member to log onto Cisco IP Phone and view a patient’s demographic information

Allscripts MyWay patient check-in notification
Sends automated alert to nurse when patient has checked in for the scheduled appointment

Allscripts MyWay new patient welcome message
New patient receives automated email from EXTENSION® when they are added to the MyWay EMR system

Allscripts MyWay cancelled appointment
EXTENSION® sends automated notifications to the appropriate staff on an IP Phone when a patient has called and cancelled their schedule appointment