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Planning and Analysis
■Needs analysis
■Purchasing assistance
■Deployment planning and phasing
■Contingency planning
■Backup strategy
Installation and Deployment
■Servers
■Workstations
■Networks
■Software
■Backup
Support and Troubleshooting
■Problem solving
■Virus and spyware removal
■Answering questions
■Telephone support
■General advice
Networks
■Internet connectivity
■Troubleshooting
Internet
■Help in choosing the right provider
■DSL and Cable modem installation
■Router installation
Education
■Computer instruction
■Learn about the Internet