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What do you think of the site?

Welcome to the new OPEN Forum website!

My name is Jack Tatar of Vroom Research. I'm a market researcher who has been contracted by American Express to gather feedback and opinions on this new site. You may see my conversations in various places on the site. As an independent researcher, my interest is in what you think and feel about the site.

I welcome any and all of your comments, feedback and opinions about the site. American Express is committed to making this site valuable and effective for business owners. Therefore, please join the conversations posted throughout the site that ask for your opinions and feedback.

I look forward to hearing from you. Why not get started now by telling me about your initial thoughts about the site?

24 Responses

  • Jul 20, 2009

    PPC Manager

    When I'm reading an article there are two links in the upper right corner for previous article and next article. The one on the left goes to a more current article while the one on the right goes to an older article. Seems backwards.

  • Jul 21, 2009

    Researcher

    Robert, Thanks for the feedback. I see what you're referring to. It does seem backward - is there better terminology to use. The Next article is referring to that article that although previous, is the next article in the list of articles. I will pass this on to the team. Do you have other thoughts on the site? Thanks!

  • Jul 26, 2009

    President

    So far so good... I like the interface and the idea of having a community of business owners that can (hopefully) have serious conversations about starting and growing a business. Given the role American Express plays in the financing of small businesses, I think this is a good opportunity for Amex to create a forum where they can engage card holders on their credit card policies.

  • Aug 09, 2009

    Member

    Horrible interface. Navigation is very poor

  • Aug 11, 2009

    Researcher

    The Open Forum is committed to making this site as useful and effective for our small business owners as possible, and we encourage open dialogue about how we might be able to increase that value for you.  As a logged-in member of our community, please visit the Feedback section of the site to provide further insight as to how we might be able to improve your overall experience.

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