Jump to: Page Content, Site Navigation, Open.com Navigation
Take one or more of OPEN Forum's Crash Courses on topics like Leadership, Search Engine Marketing, Facebook and more.
Learn moreIn the market to hire someone? If you are like most others in business, you place a high priority on the amount of experience that an applicant has. Everyone looking for their next hire seems to look for the “best” employee, as defined by the applicant's experience. Obviously, someone with 10 years of experience is better than someone with two years, right? Not so quick.
What Counts
Realize this -- the thing that you can give someone is experience. You can provide all the skills and experience that you want to. But there are other things that you cannot give them, which makes those things far more important than just having experience. What are those things?
Work ethic. A person’s work ethic is going to impact how they feel about their job, which in turn will impact how well they get it done. If they have a strong work ethic, they will be honest, accountable, and responsible. These are all things you want in an employee, or at least should want.
Attitude. Someone’s attitude is a big issue if you are bringing them in to work with you, or with a team of others. Attitude is how they convey their feelings, or disposition. The last thing you want is someone with a bad attitude who you are afraid to challenge.
Energy. How upbeat are they when they answer your questions? If it seems to take a lot out of them to respond, it will also take a lot out of them to muster up the energy to get the work done. And when it comes to energy, they can also have an impact on others they work around, for better or for worse.
Intelligence. Even if someone has a degree, that doesn’t guarantee that they are intelligent. Having intelligence means having the ability to learn or understand things. It also applies to how well they can adapt to new situations.
Values. This comes down to how well they promote what you consider important for your company. If you value good customer service and honesty, you want to make sure that your employees do, as well, as they will be the ones carrying out that mission.
So, when you are hiring someone, look beyond how much or how little experience someone has. Instead, ask questions that explore what they really bring to the table. Find out what they are like in terms of the important factors listed above.
And if you call to speak to any of their past employers, be sure to inquire about their work ethic, attitude, and energy level.
Latching On
After conducting this type of investigation into the person you are considering hiring, you will know if you have found the right person. Once you do find a match, hire them. Then you can focus on giving them the experience. Experience is something that can easily be gained if they have these other attributes.
After a year on the job, your new employee will not only have the great skills you are looking for in a team member, but will also have experience. That sure beats hiring someone based on experience alone and, a year later, realizing they are still lacking all the other incredibly important traits.
It depends on what the job is. If the job requires technical knowledge, then experience does count. Attitudes can also change, if the employee realizes he is unable to learn fast enough.But in some jobs attitude is extremely important. Customer service is one. Employees pick up attitudes from other employees--and management--and you want everyone to focus on the customer (well, I hope that's true). The mechanics of how to help a customer can be learned fairly easily.Experience does count, though attitude is also crucial. It's expensive to train a new employee and the last thing you want is for this employee to leave for another job before he has learned this one fully.If you were hiring a hiring manager, would you want one who fully knew the implications of hiring this person as opposed to that person or someone who had all the right attitude attributes, but had no idea of who would make a good fit for your company?
I agree that fresh thinking can trump experience; but experience doesn't mean that someone can't offer new ideas, have a great attitude, etc. In regard to energy: slower responses can mean greater thoughtfulness and not necessarily dullness in thinking and low energy. In some cases, it means that the person is trying to adjust his or her language down to the level that the questioner can understand.
"""" Especially in technical fields, a lot of experience can be a sign that someone's skills are even outdated!"""as an IT professional with 30 years of wide-ranging experience, I am dismayed by this opinion because it says that you do not value knowledge and experience. from what I've seen, at 20 years experience or higher, you typically find people with deep knowledge about the foundations of the field. They may not be up on the latest "ooh, shiny" but they can look past the flash and tell you if it's real or fools gold.Yes, real experts can be hard to live with because they will tell you what you don't want to hear. As a business owner, you need to be willing to hear the tough messages if you going to make tough decisions.And one last thing to consider. The attitude that experience means you're not a valuable is one of the reasons why very few people are entering STEM careers and we are ceding our experience and technical knowledge to people overseas.
It's a counter-intuitive approach to hiring, but it's very true that experience is not everything. In most cases, I prefer to work with someone that has a little bit of experience, but as long as the basics are already there, I don't look for a lot of experience. Especially in technical fields, a lot of experience can be a sign that someone's skills are even outdated!
Earn 80+ IQ Points
From where to find them to how to hire them, get the experts’ insights into how to attract and assess the best candidates for your company.
Javascript is currently disabled. Please enable javascript for the optimal OPEN Forum experience.
Barbara R Saunders 6 months ago
It's important to have a sensible definition of "experience." It does not always mean that the person has done an IDENTICAL job. Since many people like to grow and change, experience can sometimes be inversely related to energy and even work ethic. You do not want a bored, burned-out person who feels they can do the job on autopilot.