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How do we build employee morale and employee loyalty?

In times of change and turnover it seems to be difficult to continue to motivate employees. I would like to hear ideas on how others have recognized those that carry more than their weight and motivate others to proactively take on more.

5 Responses

  • Jan 05, 2010

    DERMATOLOGIST & COSMETIC SURGEON

    Is anyone on this discussion?

  • Jan 05, 2010

    DERMATOLOGIST & COSMETIC SURGEON

    Charles, this is Jay Shorr....I hope you are doing well....I will be speaking in Las Vegas in May and July this year for TAPA and Multi Specialty Group Conferences and this is one of my topics to speak on...."Hiring & Training". Last year I spoke on Marketing and managing an Aesthetic Practice in a Recessionary Economy"

  • Jan 06, 2010

    BOB PHIBBS

    Hi Charles, The hard truth is no one can motivate another. You can hold a carrot, but unless that carrot is meaningful to the employee, it often falls on deaf ears. You shouldn't have to motivate a person to do their job and many personality types won't proactively take on more for fear of failure. Sometimes you have to let someone go to get the team to understand your standards of job performance. Oftentimes morale issues can stem from hiring a certain personality type over and over so when one person slacks, so do the rest. Best way is to hire a broad spectrum of personalities, train what you expect, reward what you expect and write up when they don't perform at that level. Remember, you are the one in charge, its up to employees to make you happy, not the other way around. www.retaildoc.com

  • Jan 07, 2010

    President

    Good Morning Charles. I see on your profile that your business employs 10-49 people, but what is the actual number? Generally, in smaller businesses, (and especially in professional areas such as medical, legal, and financial) there is more of a family-type atmosphere since there are so few individuals in close proximity. In that case, the best approach would be to treat the employees like family members and keep the lines of communication open. Encourage them to voice their concerns and make suggestions. People like to feel appreciated and noticed, but if can harbor resentment if their efforts co unnoticed. Small things can make a world of difference such as pulling someone aside and letting them know that you noticed all of the effort they had been putting forth. Perhaps you can treat the staff to lunch or drinks after work (if the logistics and economics allow).

  • Apr 20, 2011

    Owner

    You want to motivate your staff let them know you care about them as individuals not just employees. Let them know about what is going on in your business whether or not you are having a good year or not. Ask them what they think or how can you improve or streamline office procedures. Give some type of reward for excellent work around the office, employee of the week type of thing or the month. If it is someone who comes into direct contact with your clients reward them for excellent customer service. Let your employees feel like they are an intergal part of your business, office rumors can be devasting to employees.
    Like Eric said keep the lines of communication open, the more you keep your employees involved the better the morale.

What do you think?

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