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How To Scare Off Your Customers

MSNBC's Your Business: Dollars and Sense 02:45

Dollars and Sense: How To Scare Off Your Customers

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October 31, 2010

Losing customers is a nightmare for any business owner, but the truth is that scaring off your clients is almost too easy. "The Retail Doctor" Bob Phibbs, author of the book "The Retail Doctor's Guide to Growing Your Business," tells you what to do to frighten away your customers.

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