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View videosIf I were staring a business today, I would do things much differently.
Here’s how I created my first business: Two years out of law school I was fired by the boss from heck (Her reason? I didn’t “write well enough.” Unbeknownst to her, I was about to have my first book published, and if you think I was petty enough to autograph a copy and send it to her two months later when it was in fact published, you would be right. But I digress.)
Anyway, I made a profit the first month and never looked back. My business grew because I marketed the heck out of it using all tools available to me at the time:
But here’s the deal: Today there are far more effective, and economical, ways to get the same – or better – results. While my strategy would be the same (advertise and market a lot, and then do it some more), today the tools I would use would be these instead:
Craigslist instead of classified ads: The growth of Craigslist is evidence of just how powerful a classified ad can be, but the advantage is that most Craigslist ads are free. That’s hard to beat, free.
Twitter, LinkedIn, and Facebook instead of the chamber mixer: Networking the old-fashioned way was a bit of a drag – forcing yourself to an event where you had to make small talk with people who may or may not be interested in what you sell and do. Yawn.
Social networking is a revolutionary improvement because, while you are still networking, it is faster, broader, more direct, and you can meet and influence a far greater number of people. Rubber chicken lunches be gone!
Podcasts instead of radio ads: I still love radio advertising in the right circumstance, but being able to create and broadcast your own podcast is hard to beat.
YouTube videos and webinars instead of public seminars: The value of being out there in front of the public is that you get to be known as the expert – you are the one pontificating, entertaining and informing others. But the power of online video and webinars is that you can craft that image easier, cheaper, and more professionally. That you don’t have to rent a conference room at the Holiday Inn is a nice bonus.
Pay per click and pay per impression instead of cable TV and newspaper ads: Mass media advertising usually has one of two purposes: Either you want to create a brand or create a sale, (sometimes both. )
If immediate sales are your goal, then a Google pay per click campaign probably makes far more sense than a TV campaign. You only pay for qualified leads – people who like your ad enough to click on it – and as such you will spend far less because you won’t be paying to reach thousands of eyeballs who will never be buying from you. If branding is your goal, than a pay per impression campaign can yield fantastic results for much less money than TV too.
E-mail instead of direct mail: Traditionally, direct mail has been considered successful if it creates a 4% response rate or so. But even to get that, you have to buy lists, pay for postage and packaging, etc. E-mail marketing on the other hand costs almost nothing and usually yields better results.
As they say, everything old is new again, fortunately for us.
Steve,While I agree with your overall premise that marketing today is very different that it was, well, some time in the past, I can't say I agree your suggestion to replace chamber mixers with Twitter, LinkedIn, and Facebook.I believe Twitter, LinkedIn, and Facebook (and others) are great supplements to personal networking. I've seen them used very effectively to bring people together at larger networking events. Many people who don't feel large events like the ones put on by chambers probably do a version of what I used to do. I showed up, stuck a temporary "Hello, My Name Is," badge on my shirt (durn thing never stayed on, and eventually I lost it) and proceeded to the appetizers. Then I'd hold up my section of wall, eating my meager meal and hope someone would come speak with me about my fantastic business. After a couple of trips to the food tables and a round or two with the cash bar, I'd finally decided I'd done my best, and leave. Yikes!!! I wasn't networking, I was net-eating!! Today, there are skills, techniques, tactics and strategies that help make networking events (yes, even the chamber ones) efficient and effective, if not pleasureable. (I get that not everyone likes going to networking events, and if the people you want to meet arent' there, don't bother). Check out the programs (esp. Certified Networker) provided by the Referral Institute.
I've had a similar experience in starting/running a business in the 1980s using old-school marketing tools and doing so in the 21st century with new tools. And while the new tools are more cost efficient and can reach a wider audience while being more targeted, the barriers to using these tools are so much lower. There's more competition, and that requires business owners to stay at the top of their game and to learn, understand and implement these tools.
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Beverly Dwyer 11 months ago
This is so true. You spend too much money on old ways. New techniques are more effective, efficient, and expeditious. Beverly Dwyer