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Think Inside the Box

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May 5, 2010

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When I need to think about my business, I draw boxes. Sometimes, the boxes represent products that my company offers. Other times, the boxes represent my overarching business themes, with little boxes below them representing the kinds of offerings that might fit into those themes. Most recently, I've started drawing boxes with two compartments, for doing things like listing assets on one side and liabilities on another. Boxes (and drawing) help me think.

 

If I haven't lost you, then you're probably a little bit right-brained in your thinking like me. If I lost you, then you're not reading this (paradox at its best). Let's talk about boxes a bit more.

 

Boxes Help You Plan

 

Sometimes, I draw boxes to think about revenue. For instance, I drew a box the other day to think about an ebook I wanted to release. I'm thinking about price points, and my first inclination is to get 1,000 people to buy it at $9.97 (so, roughly a $10,000 payday). But then again, if I price it at $19.97, I only need 500 people to buy it. Carry this logic out further, and if I get it to $97, then I only need 100 people to buy it. (Quick side note: I'm not sure what in the ebook is worth $100, so that's probably not going to be the price.) Where do the boxes come in?

 

I put down each scenario into a little box, and then above all those boxes, I drew a few arrows to other boxes, showing how I thought I could feed the sales process. What I realized was that if I went for inexpensive, and got 1000 people to buy for $10, it would take me more time, and I'd have to touch a lot more of my potential buying network to be successful. If I put it for closer to $20, then I can do half as much heavy marketing, and maybe eliminate a few channels to generate those leads.

 

In this case, I used the boxes to try and visualize the impact of my marketing on my community.

 

Boxes Help You Weigh Things

 

I copied Robert Kiyosaki's boxes for explaining assets and liabilities, income and expenses to do some thinking the other day. He wrote RICH DAD, POOR DAD, a book that people have mixed feelings about, but that I can say really helped me think things through. When I got those boxes assembled appropriately, I came to the conclusion that I had to focus a bit more of my attention on developing assets than I did figuring out streams of income, as I have suddenly become pretty good at finding ways to earn income, provided that I'm standing around doing the work.

 

In business, the goal is to find new streams of income by developing assets that do something while you're not around. Real estate is Kiyosaki's big recommendation. I tend to develop more intellectual property-based assets like books and ebooks and online courses. My media property (also known as my blog) is an asset that earns some income, too. But my point (stick to the boxes, friends) is that I wouldn't have seen this clearly without drawing those boxes and paying attention to what I got from my analysis.

 

Boxes Let You Check

 

Are you a list maker? How about this? What if you filled in your list inside a four-quadrant box? Fans of Dr. Stephen R. Covey's 7 HABITS OF HIGHLY EFFECTIVE PEOPLE know where I'm going. Make box 1 "important and urgent." Make box 2 "important, but not urgent." Make box 3 "not important, but urgent." Box 4 is "not important and not urgent." Now, put your to-do items in the right part of the box.

 

Boxes are a way to see where we're focusing our time. If you do the above-mentioned exercise and find a lot of your stuff in Box 1, then you're not doing as much preparatory work as you can, or you have a staffing/resource issue. If you're spending too much time in box 3 or 4, you're not considering your priorities. When it's visual, it's much easier to perceive.

 

Drawing Does Something Different To Us

 

Our hand on a pen or pencil, our eyes tracking that effort, our writing implement gliding over paper - it's a whole different experience than tapping into your laptop. Don't miss the opportunity to experience that. It opens your mind in different ways.

 

Have you had experiences like this? What do you do with boxes? How else can we open our business minds up to right-brained but useful visual thinking? Your ideas are welcome here.

 

Chris Brogan is the New York Times bestselling author of the NEW book, Social Media 101. He is president of New Marketing Labs, LLC, and blogs at chrisbrogan.com.  

What do you think?

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  • Scott Thompson 1 year 8 months and 25 days ago

    Scott Thompson

    I loved this article. Here is what I've done in the past with boxes. I added a keen insight twist by inserting "pictures". I drew a clock face if you will, each box represented a time of day of course, but then I went back an in each of the time blocks an I drew a picture of what I was doing and feeling naturally at that point of my day.

    So, in the end here is my result.

    As a former workaholic I discovered that my biological clock wanted me to start my business day at 2pm. My early morning business tracking was at 6am, my second dinner was to take place at 7pm with a two hour dinner break then I steamed forward until around midnight.

    My point here is that the box pictures that I drew revealed that what I had been struggling for years against the grain of my own natural flow.

    So boxes are an incredible assistant to me and by placing pictures in those boxes I saw where my natural inclination to be my most productive was located.

    I'm better able to guide my day, work load and productivity curve without the struggle of doing things the old fashion way. Enjoy life my friends and draw a few pictures in those boxes, it may surprise you to find out what's naturally accruing underneath those old school models of business management. :-)

  • Sean Earley 1 year 8 months and 25 days ago

    Sean Earley

    Great post as always Chris! Seeing as I am an information architect and interaction designer, drawing boxes all day is pretty much the exact definition of my job. So much so that sometimes I even dream of little boxes and connect them with arrows.

    My favorite ones though are big green ones with $$ signs in them and lots of big red arrows pointing to them from lots of directions. I highly recommend those ones.

  • Melinda Baldwin 1 year 8 months and 27 days ago

    Melinda Baldwin

    Like you, I tend to think globally. I like to see the "big picture" and the minute details. Instead of boxes, I draw circles (or whatever shape fits best around the concise text which represents a concept). You will find CS Odessa's ConceptDraw "MindMap" software to be particualrly useful--it is wonderful for brainstorming, and for organizing thought processes, both formally and in less controlled settings. The user interface is aesthetically pleasing and simple to navigate. Tech support (rarely needed, if ever) is great. Here is a link to their website:
    http://www.conceptdraw.com/en/products/mindmap/main.php

  • Jackie Savi-Cannon 1 year 8 months and 29 days ago

    Jackie Savi-Cannon

    I think these are great suggestions. As people who are not accustomed to creating content are struggling to organize themselves, suggesting visual tools is fantastic. The creative process is very spontaneous. I agree that using visuals to group information assists you in thrashing through the raw ideas and gets you to the good stuff quicker. I also like how you infuse consistency in the application. By using the same model and simply substituting the 'stuff' in the box, I believe you optimize your time and effort and the result is a better_______(fill in the blank).

  • Ash Sud 1 year 8 months and 30 days ago

    Ash Sud

    The phrase "Think outside the box" has been ingrained in our heads for such a long time we almost ignore the benefits of thinking inside the box to focus in on ideas and concepts. What you are doing almost sounds like creating a flowchart with yes/no scenarios. Great idea for brainstorming ideas.

  • Rob Berman 1 year 9 months and 0 days ago

    Rob Berman

    I have been using the four box idea since the 80's. I learned it as the Boston Consulting Group (BCG) grid. You use it to look at options. I agree that pencil (or pen) and paper gives you a different feel. I actually draft my blog posts on paper. That way I can edit and draw arrows and insert ideas as I progress in the writing.

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