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Getting Customers: Guy Kawasaki

MSNBC’s Your Business 04:01

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January 16, 2011

Guy Kawasaki has been described as an entrepreneur, a technological evangelist and a social media guru. He's also author of the upcoming book "Enchantment." He shares a few ideas on how the rules of "Enchantment" can help you snag new customers and keep your loyal ones.

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