November 11, 2010

As more and more businesses have started using AcceptPay, we’ve gotten some great questions and feedback.  So I wanted to take this opportunity to provide some clarification, as some of you may have had similar questions – and also to announce a change that should make the pricing more transparent for AcceptPay users.

First, for those not familiar with the product, AcceptPay is an online payment acceptance and invoicing  solution that can help you receive multiple forms of payment, including all major credit cards, ACH and electronic check, as well as simplify and automate your invoicing.  By making it easier for your customers to pay you, you could “get paid faster.”

Since the public launch of AcceptPay in March of this year, we have been steadily growing our subscribers and getting their feedback.  Among the most recurring questions we heard were “Can this integrate with Quickbooks?”  Yes, it can.  And, “Does it offer PCI compliance?”  Again, yes, AcceptPay is a PCI-compliant product,  allowing you to securely store your customers’ credit card numbers online.  And no, we don’t charge extra for that. 

Other frequent  questions were about  the monthly subscription fee – what features did it include?  What would incur additional charges?   In response, we’re making the pricing simpler, more transparent:  For a  monthly fee of $30, AcceptPay users  can send unlimited e-mail invoices, store or upload unlimited customers, and have unlimited users, with different access restrictions if needed, on a single account.   All of the features – recurring billing, customizable invoices, automated reminders and receipts, payment tracking and standard and custom reports – are included. Any additional charges you may see would be the per-transaction fees, a one-time ACH initiation for those who wish to accept ACH payments, and a monthly charge to receive a paper statement in the mail (in addition to the electronic statement you receive for free). 

We’ve also been asked if you can try it out first, and to that we say, of course!  You can visit our AcceptPay Demo Site for a preview,  participate in a webinar, or take an interactive tour of the solution. You can also try AcceptPay for free for the first 60 days.

I invite you to try AcceptPay and let me know what you think by e-mailing me at rob@openforum.com.  Your feedback will help us identify new features and other areas that can help us make this solution even better – and continue to help you get paid faster.

AcceptPay is a service provided by PaySimple, as arranged by American Express; see http://www.acceptpay.com/terms.html for more details.  PaySimple, a registered ISO/MSP in association with First National Bank of Omaha, Omaha, NE, is offering all non-American Express payment services. American Express is not providing, or acting as an Agent for the solicitation of, any product for or on behalf of First National Bank of Omaha.

The monthly $30 subscription fee will be waived for the first 60 days of your enrollment. There are eligibility and registration requirements. A Terms of Use agreement applies, which lists all applicable fees. Find the Terms of Use at http://www.acceptpay.com/terms.html. At the end of the initial 60 day period, you will be charged the monthly $30 subscription fee unless you call 1-800-466-0995 to cancel. 

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