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Becoming a Collections Expert: A Resource Guide

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November 3, 2009

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Fortunately, billing and collections is a topic close to the heart of many small businesses. There are many resources on the Web and in the bookstore to pursue for advice, experts, legal information, and service providers. See our list for starters.

Advice articles, books, and websites

10 steps to effective collections

Top 10 Account Collection Mistakes

Secrets to Getting Paid

Sample Collection Letter

What Is Accounts Receivable Factoring?

Protect Your Business with Credit Insurance
 

Finding Money—The Small Business Guide to Financing (book)

Why Most Small Businesses Don't Work and What to Do about It (book)

Profits Aren't Everything, They're the Only Thing (book)

Legal Guide for Starting and Running a Small Business (book)

Collections agencies and attorneys

How to choose a collections agency

Commercial Collections Agency Association

The Association of Credit and Collections Professionals

Commercial Law League of America

Find Billings and Collections Attorneys near You

Regulations, laws, and  government resources

The most important regulation concerning small-business collections is the Fair Debt Collection Practices Act (FDCPA) which requires debt collectors to treat the consumer fairly by prohibiting certain methods of debt collection. The first two links below relate to this Act.

Small Business Notes overview of FDCPA

Federal Trade Commission resource page for FDCPA

Small Business Debt Collection Law Cheat Sheet

Collections Law overview (AMEX Open)

Small Business Association financial assistance resources

Doing Business Law Library (free online collection of business laws and regulations sponsored by the World Bank Group)

Bureau of Labor Statistics
(useful for searching US industry-related economic indicators)

Outsourcing services

Accounting outsourcing resources on BNET

Accounting Outsourcing -- Weigh Pros and Cons before Hiring the Services

Top 10 Accounting Outsourcing Tips

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  • MILES HUTCHINSON 2 years 3 months and 4 days ago

    MILES HUTCHINSON

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