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How to Choose an Online Invoicing Solution

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April 9, 2010

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Companies of any size can benefit from online invoicing and payment acceptance solutions. These systems can serve your needs whether your business has a web site or not, whether you send invoices on a recurring or ad hoc basis, and whether individual customers are invoiced frequently or rarely. A good first step in looking into an online invoicing and payment solution is to think about what features might be most beneficial to your specific business needs.

Not all online invoicing and payment systems are the same, though; some offer “invoicing only” and some have invoicing and payment acceptance but offer only limited reporting options. If you decide to investigate moving to an online invoicing and payment solution or you’d like to upgrade your current online system, there are some key features you may want to consider:

 

  • Customized email invoices. Even if your business is using a third-party system, you want to ensure that the invoices are recognizable as yours. You should be able to personalize your invoices by adding your corporate logo, adjusting payment terms based on individual customers or even including personal thank-you notes or other updates.
  • Recurring invoicing. If you have customers with recurring invoices or a dues-based business, you should be able to set up invoices to go out automatically.
  • Scheduled reminders. Your online payment system should let you establish a schedule to automatically send payment reminders via email. Look for a flexible system that allows you to set up rules that send reminders on a more frequent basis to problem accounts.
  • Multiple payment options. An online solution should allow you to offer a choice of payment options. In addition to major credit cards, you may want to provide customers the option of paying via an electronic check or a direct-debit transaction. This allows you to offer the convenience of a range of payment alternatives to your customers and helps you to get paid faster.
  • Integration with existing data and software. No matter what format you currently use to store your customer data — either a spreadsheet or an accounting software system like QuickBooks® — you should be able to upload it easily into your online system. This way you won’t have to manually input customer data, except when adding new customers to the system. Some systems also enable you to download invoice and payment information from an online system back into your application or spreadsheet without too much effort.
  • Track invoices and payments easily. Another important feature to look for in an online invoicing and payment acceptance solution is a robust reporting feature to help manage your billing process. You should have the ability to track invoices and payments by individual customer, for instance. It’s also beneficial to be able to create your own reports, so you don’t have to rely solely on ready-made reports.
This article is taken from an Insight Guide on how to Improve Invoicing and Payment Processes

To learn more about AcceptPay, an online tool that lets you electronically invoice customers and accept online payments – all in one place – visit 
acceptpay.com.

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  • Sandor ( Sandy ) Lenner,CPA 2 years 1 months and 20 days ago

    Sandor ( Sandy ) Lenner,CPA

    QuickBooks also allows you to electronically send an estimate to a customer and then by checking the box you can easily convert the estimate to a final invoice. Also, QuickBooks Online Plus allows small business owners to send an invoice from their iphone or Blackberry Sandor Lennerwww.SL-cpa.net

  • FABIAN GEYRHALTER 2 years 1 months and 21 days ago

    FABIAN GEYRHALTER

    I just wrote an article on how I run my company via a browser, which includes invoicing - might be of interest to you: http://blog.geyrhalter.com/2010/03/19/how-i-run-my-company-via-a-browser/

  • Stu Green 2 years 1 months and 21 days ago

    Stu Green

    I would really appreciate your feedback on my new invoicing app. It's aimed at freelancers so is very affordable, but mainly the unique selling point is the fact it's so simple to use and quick. I am integrating physical mailing as a feature soon thanks to links with a third party who send PDFs through the mail.https://invoicebubble.comThanks

  • Marc Spangenberg 2 years 1 months and 21 days ago

    Marc Spangenberg

    Getting paid is what it's all about, getting paid faster makes it even better. Acceptpay makes it easy on both the seller and the buyer in a transaction. Retailers have learned that outsourcing the credit process through the credit card companies enables their businesses to grow and gets them paid almost immediately. B2B organizations rely on invoicing and wait for payment according to the terms of the invoice. AcceptPay can shorten the cycle, but a buyer will delay making payment as long as possible to keep cash on hand. To improve on this situation, the seller should consider monetizing the Accounts Receivable and generating cash quicker. This can be done while still providing the favorable terms buyers have come to expect, both parties to the transaction benefit. Businesses (just like people) would prefer to buy now and pay later. Given the choice between vendors, a buyer will always choose the one with the most liberal trade terms. To remain competitive sellers are forced to extend terms to buyers, the trick is avoiding the negative impact to cash flow.

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