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How LinkedIn Changed The Way I Do Business

16 Comments

May 5, 2011

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As I've built my business, two digital tools have been invaluable: my blog and LinkedIn. In terms of the latter, everyone asks me the same question: Have I actually gotten business directly from LinkedIn?

The short answer: Yes. My participation on LinkedIn does bring in queries and the revenue from it is small but growing.

The longer answer: Yes, but your active involvement on LinkedIn is equally important in building your brand and making connections that can improve your business. Do those things, and the revenue will follow. My targets are B2B companies, an audience where LinkedIn shines: B2B companies favor LinkedIn over Facebook and Twitter, according to a recent study (though the gap is closing).

A recent American Express OPEN Forum blog, Why Millions of Small Businesses Are Using LinkedIn, explained why you should be on LinkedIn. But simply tossing up a profile and a bare-bones resume isn't going to do it. You've got to be actively making connections.

Here's how I've done so.

Groups

I belong to more than 40 groups. Depending on the topic, I share my blog posts with the appropriate groups to spark conversations and to help drive traffic to my site, Write Speak Sell.

When I started my blog, LinkedIn was my greatest source of traffic. Over time, I've risen in Google rankings so search now drives most of my traffic, but I still receive hundreds of visits a month from LinkedIn users, and some have become subscribers. A business colleague read one of my blog posts on LinkedIn, and we've scheduled a meeting to discuss my setting her up on social media networks. I know her well, and she likes what she saw, so I'm feeling confident that this meeting will turning into a paying project.

And it works both ways. I'm an active member of the WordPress Group and I've benefited from the generous advice of its members when I've been stuck. One techie was so helpful that I eventually hired him as my webmaster—what a terrific find.

So don't think of LinkedIn as simply a source of business. You can also use it to find great consultants and vendors for your business—and in turn, they can refer business to you.

I'm also an editor of The Blogger's Bulletin, a subgroup of The Blog Zone. When I write a post, it sends visitors to my site.

Bloggers Helping Bloggers, yet another subgroup, is a community of bloggers. We share tips and comment on one another's blogs (which is good for SEO). Through this group I met Pat Weber, and we collaborated on a series of posts that appeared on both of our blogs about refining the elevator pitch. We've turned it into an e-book, which I use as an incentive for my subscribers, and we're preparing to sell it on Amazon's Kindle. (Pat also told me about how to sell a subscription on Kindle to your blog.)

OK, $1.99 isn't going to make me rich. But it's more exposure—and it's great fun to be a listed author on Amazon.

Discussions

Start and comment on discussions. I innocently started a discussion about how companies terminate employees in the largest human-resources group on LinkedIn and it generated an explosion of comments—which got me ranked the group's Top Influencer for four weeks.

Even posting comments is extraordinarily helpful to build your visibility and brand. Because then what happens? Bingo: new business inquiries.

Updates

LinkedIn sends you updates from your connections. I check these regularly. When I find that someone has been promoted or taken a new job, I send a note. I even comment when connections post new images in their profiles. That always gets a happy response: You loved my new photo?! Each new contact is an opportunity to exchange ideas, set up dates for coffee, and talk business.

Give to get

Many LinkedIn users abandon their accounts because there isn't an immediate payoff in business. That's a mistake. You've got to give first. Join a group and become part of the conversations. Start making friends. I've referred members to my connections, and I've even referred my webmaster to several colleagues, who have become his clients. I know he'll do the same for me.

Another member of my Bloggers Helping Bloggers group gave me a free tutorial on how to use video in my blog. She offered without my asking. Now I know how good she is, and I'll be sending business her way whenever I can.

I honestly think of my LinkedIn connections—many of whom I didn't know before I joined—as my business family. If we all pitch in to help each other, it's like planting seeds in a garden: eventually they'll grow into new business.

OPEN Cardmember Jeannette Paladino is writer-in-chief of Write Speak Sell. She is passionate about helping organizations leverage social media to burnish their brands, increase their revenues, and engage employees as brand advocates.

What do you think?

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Join the conversation ( 16 )

  • Tracy L Wood 11 months ago

    Tracy L Wood

    Thank you so much for helping me better understand the benefits of this and any social network. Since I am not typically one who spends a lot of time blogging and networking online whether it's socially or not since I'm really not very talkative but now I see the advantages of utilizing them more often & effectively. I will update my info and take it from there. I'll keep you posted on how it turns out.T. Wood

  • Roy Fenichel 1 year 0 months and 6 days ago

    Roy Fenichel

    Sounds good Jeannette! Thanks.

  • JEANNETTE PALADINO 1 year 0 months and 6 days ago

    JEANNETTE PALADINO

    I'm so glad that my article has helped people to re-evaluate their use of LinkedIn. It does work, but you've got to put in the time. Thanks everyone for sharing your experiences.

  • Rebecca Barth 1 year 0 months and 6 days ago

    Rebecca Barth

    Jeannette, I ran across your article earlier this month. It motivated me to update my (very outdated) LinkedIn profile. Since then, I have made several significant new connections, some in the very groups you mention. Then, just today, I ran across your article again. Even better the second time around! Thanks for sharing your tips. You changed the course of at least one person's business. I think getting involved in groups is a key part of an active LinkedIn lifestyle!

  • Penny Bergstrom 1 year 0 months and 10 days ago

    Penny Bergstrom

    Hi Jeannette, This is a great post! Excellent tips and ideas. Thanks so much! I'll be sure to follow you,Penny

  • Billye Survis CIR, CDR 1 year 0 months and 13 days ago

    Billye Survis CIR, CDR

    What a great article! I have learned so much from you Jeannette! Within the past 6 months I have completely re-vamped my LinkedIn profile and joined a bunch of groups and just recently started my own group. LinkedIn has been invaluable to me as I am in the early stages of launching my business.

  • Danny Iny 1 year 0 months and 14 days ago

    Danny Iny

    Hey Jeannette, thank you for this really excellent post - it's rare to find good resources on how to use LinkedIn effectively, and it's too bad, because everybody uses it wrong, and it can be a very powerful tool for business growth. Thanks again!

  • Dianne Venetta 1 year 0 months and 15 days ago

    Dianne Venetta

    Great article! Linkedin really has been a great boost for me, too!

  • Sherryl Perry 1 year 0 months and 17 days ago

    Sherryl Perry

    I use LinkedIn in similar ways to you Jeannette and like you, I have had clients approach me based on my participation in groups. Do you have any tips on how you manage your participation in more than 40 groups? Are you the manager of any of them?I had noticed that you were noted as a "Top Influencer" and wondered how you had attained that status. Now, I know. As of now, I receive more referral traffic from both Twitter and BizSugar than I do from LinkedIn but seeing your strategy is making me rethink my efforts. As you say, LinkedIn is great for the B2B market and that is my niche target too.Thanks for the awesome post and for being part of my "business family".

  • JEANNETTE PALADINO 1 year 0 months and 17 days ago

    JEANNETTE PALADINO

    Thanks, Catarina. Yes, we met on LinkedIn which shows it works!

  • Catarina Alexon 1 year 0 months and 18 days ago

    Catarina Alexon

    Jeannette I'm actually amazed that we both have exactly the same experience of Linkedin and use it the same way. My international blog used to get most visitors from Linkedin but now much more from search engines. Just one big difference really which is that I accept a lot of connections simply because they are my readers (about 1,800) so far. And with that comes the problem of people asking you to get them a job, give them connections mainly in Saudi Arabia that they can do business with or ask me to recommend them. Obviously decline. Got to know Jeannette on Linkedin and she is a good connection.

  • JEANNETTE PALADINO 1 year 0 months and 19 days ago

    JEANNETTE PALADINO

    Thanks Allison and Lynda for your comments. In the last few days a friend who is an IT consultant went into LinkedIn to see what consulting jobs might be posted. He answered an ad from a recruiter and within a few days he had a major assignment from Yahoo! It really works.

  • Lynda Goldman 1 year 0 months and 24 days ago

    Lynda Goldman

    Thanks for your great article. Networking on LinkedIn takes time, just as networking in person does. I found that a few keyword changes is bringing me more business. There's still a lot to learn, so I appreciate the tips. - Lynda Goldman

  • Allison Canty 1 year 0 months and 25 days ago

    Allison Canty

    Thanks for the tips Jeannette! Been meaning to really get more into LinkedIn as I know there is a ton of value there once you really get into it. Guess today is the day! I think one of the best tips here, is give to get, not just on LinkedIn but in social media in general!

  • community manager 1 year 0 months and 26 days ago

    community manager

    Jeannette - congratulations on your first post as a Cardmember contributor. Your article really demystifies how to best utilize LinkedIn to gain business, insight and connections.

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