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How to Take Advantage of Social Media in Your Email Marketing

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January 11, 2010

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You’ve most likely had an email newsletter for your company for much longer than you’ve had a presence on social media sites.  But now that you do both, the two can go hand-in-hand, with email creating an opportunity to extend your presence on social media sites, and social media sites providing a way to get more email subscribers.

At the moment though, most marketers aren’t connecting the dots.  According to a
recent study published by eMarketer, 48% of marketers include “forward to a friend” features in their emails, but only 13% include features that make it easy to share content on social networks.  Here’s a look at how to close the gap, and why it’s so important that you do.

Why Include Social Media in Your Email?
 

Just like a piece of Web content can “go viral” as people share it across social networks, your email promotions can get a big boost by making it easy to share them.  A recent
study by Marketing Sherpa concluded that simply including sharing buttons to an email marketing campaign led to a “25% boost in reader interaction, and a surge in inbound traffic from social networking sites. “  Moreover, huge gains were reported in traffic via social sites: 2,070% from LinkedIn, 1,680% from Twitter, and 1,351% from Facebook. 

How to Do It


Share buttons have become common on Web content, but they’re also easy to integrate into emails.  If your email consists of multiple articles, make sure each points to a page on the Web, and that your Facebook, Twitter, or LinkedIn share buttons are setup to share the URL of each respective article (note: you’ll want to stick to images and text links for your email share buttons as opposed to JavaScript). 

Beyond sharing articles though, make sure all of your emails include prominent links to your presence on various social sites.  Calls to action in a sidebar or in the header like “Follow Us on Twitter” or “Become a Fan on Facebook” will help people connect with you on social sites and help build your audience on them.  

Growth Strategies
 

Once you’ve integrated social media into your emails, be sure you’re cross promoting.  There’s no harm in reminding your Twitter followers, Facebook fans, or LinkedIn contacts that you have an email newsletter.  And once they signup, they’re the ones most likely to share content with their own networks on social sites.

Beyond that, create compelling content that people want to share.  While a good promotion might not be as viral as a funny YouTube clip, your business’ fans will be more likely to spread the word if there’s a specific call to action.  Moreover, create content that’s not necessarily a direct sell, but provides value to potential customers in the form of information that’s useful to them.  Between good content and easy social media sharing options, your email marketing can become a powerful weapon in growing your business. 

Image courtesy of iStockphoto, PaulPaladin


What do you think?

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Join the conversation ( 4 )

  • Ivan Walsh 2 years 4 months and 13 days ago

    Ivan Walsh

    The end game is that Social Media becomes Media.

  • Adam Ostrow 2 years 4 months and 13 days ago

    Adam Ostrow

    You definitely want to have Twitter, Facebook, and LinkedIn. Other good-to-haves include Delicious, Digg, and perhaps networks that are widely used in your niche. I did a bunch of research to try and find something comparable to ShareThis for email and came up empty - I think the issue is that javascript doesn't work (or is blocked) in email. Hence, you need to do share buttons the old fashioned way with a href links and img tags.

  • LAURA CHRISTIANSON 2 years 4 months and 15 days ago

    LAURA CHRISTIANSON

    I do include icon links to my own social media in all my e-mails and in my e-newsletter (those icons alone have significantly bumped up my Twitter/Facebook/Friendfeed/LinkedIn followings. What "share" buttons do you suggest embedding in an e-newsletter so people can share specific articles from within a newsletter? Is there a plugin (I use ShareThis on my blog) that gives readers several choices for sharing the article? Laura Christiansonwww.bloggingbistro.com

  • Nikolas Severidt 2 years 4 months and 15 days ago

    Nikolas Severidt

    Great post Adam! Combining email marketing and social media is a excellent way to engage customers and potential customers. In this "social media craze" people sometimes forget how powerful and effective email marketing is.

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