American Express OPEN Forum: Powering Small Business Success

Managing (1470 posts)

Insights on successful business management and leadership techniques.

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• Editor’s Choice

  Are Hierarchies a Thing of the Past?>

  April 26, 2012 Organizations have certainly become flatter over the years. But is that a good thing?

  Alexandra Levit Business Writers

  

• Editor’s Choice

  How a Tea Shop Mastered the Art of Customer Service>

  April 19, 2012 The Loose Teas built a successful niche business upon a foundation of stellar customer service.

  Ritika Puri

  

• Editor’s Choice

  6 Ways to Handle Negative Online Reviews>

  March 29, 2012 Feel like you're being held hostage by online reviewers? Small-business owners offer tips for dealing with bad feedback.

  Marcia Turner

  

• Editor’s Choice

  4 Ways to Save Your Culture From a Merger>

  March 22, 2012 This year, it seems that consolidation is king. Here's how you can mitigate the effects on your company's culture.

  Alexandra Levit Business Writers

  

More from Managing

• 9 Surefire Ways To Destroy Employee Morale>

  December 28, 2011 Many bosses don't care about employee morale. Set an example and avoid these management mistakes.

  Kim Bhasin Business Insider

• The Power Of The Mind: How To Train Yourself To Be More Successful>

  November 2, 2011 How can you use the latest discoveries in brain science to improve your life? Here are some techniques.

  Bruna Martinuzzi Author of Presenting With Credibility

• 7 Body Language Mistakes To Avoid>

  August 12, 2011 Non-verbal communication can play a major role in business interaction. Here are 7 physical fumbles to avoid.

  Mike Michalowicz Author of The Toilet Paper Entrepreneur, Toilet Paper Entrepreneur

• 5 Interview Questions Every Small Business Owner Should Ask>

  September 5, 2011 How do you know who the right candidate is for the job? Here are the most important questions that you should be asking.

  James Clear Founder, Passive Panda

• 9 Ways Positive Thinking Leads to Success>

  May 3, 2012 Author Jon Gordon shows you how being an optimist is a boon to your business.

  Barry Moltz Small Business Speaker, Consultant, and Author, Barry Moltz

• 14 Ways to Make Work More Enjoyable in 2012>

  January 10, 2012 Small business optimism is on the rise and there's no reason why you shouldn't have a little fun this year.

  Tom Harnish Writer, Aerodite, Inc. / Kate Lister

• Featured Contributor

  TJ McCue 

  TJ runs http://www.TechBizTalk.com | A review, how-to, and tutorial site to help you discover the top new web-based applications and services for your growing company.

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